Privacy Policy

Last updated: 27 May 2025

At BackYard Blendz, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Who We Are

BackYard Blendz is a brand of Tropical Krave Gardens Ltd, located at 18 Patraj Trace, El Socorro Extension, El Socorro, Trinidad and Tobago.

2. Information We Collect

• Personal Data: Name, email address, phone number, shipping address, and billing information when you place an order or contact us.
• Technical Data: IP address, browser type, device info, and browsing actions through cookies and analytics tools.
• Marketing Preferences: Your preferences for receiving marketing communications.

3. How We Use Your Information

• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To improve our website and user experience.
• To send you updates, promotions, or product news (only if you opt-in).

4. Legal Basis for Processing

We process your data based on:

• Performance of a contract (e.g. fulfilling your order).
• Your consent (e.g. email newsletters).
• Compliance with legal obligations (e.g. tax or customs).
• Our legitimate interest (e.g. to improve services and prevent fraud).

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Service providers (e.g. payment processors, shipping companies).
• Regulatory bodies, if required by law.

6. International Data Transfers

Your information may be processed outside of the EEA. When we do, we ensure appropriate safeguards are in place to protect your data.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal or reporting requirements.

8. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion (the “right to be forgotten”).
• Object to or restrict processing.
• Withdraw consent at any time.
• Lodge a complaint with your Data Protection Authority.

9. Cookies

We use cookies to enhance your experience and gather website usage statistics. You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices or content.

11. Data Security

We implement appropriate technical and organisational security measures to protect your personal data.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this policy or how we handle your data, please contact us:

Email: [email protected]
Phone: +1 (868) 609-4854
Address: 18 Patraj Trace, El Socorro Extension, El Socorro, Trinidad and Tobago